Last Updated: [08/12/2025]
ZDShield operates the website https://zdshield.com and provides cybersecurity services, VAPT assessments, training programs, courses, and related digital offerings (“Services”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our Services.
If you do not agree with the terms of this Privacy Policy, please do not use our website.
1. Information We Collect
We may collect the following types of information:
A) Personal Information You Provide
When you register, purchase, or contact us, we collect:
- Full Name
- Email Address
- Phone Number
- Billing Information (processed via secure payment gateways)
- Address (if required)
- WhatsApp number (if used for communication)
- Messages, queries, and support requests
B) Technical & Usage Data
Automatically collected when you visit our website:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring URLs
This data is collected using cookies, analytics tools, and server logs.
C) Training & Course Data
If you enroll in our training programs, we may collect:
- Login credentials
- Progress reports
- Assignment submissions
- Certification details
D) Vulnerability Assessment or VAPT Data
If you take our security services, we may collect:
- System information you provide
- Test results
- Reports and logs
(This data is kept strictly confidential.)
2. How We Use Your Information
We use the collected information for:
- Providing and improving our Services
- Processing payments and invoices
- Delivering reports, certificates, and training content
- Communicating about updates, support, or promotions
- Monitoring website performance and security
- Compliance with legal obligations
- Enhancing user experience
- Fraud prevention
3. Sharing Your Information
We do not sell your personal information.
We may share your data only with:
A) Trusted Third-Party Service Providers
Such as:
- Payment gateways (e.g., Razorpay, Stripe)
- Hosting providers
- Analytics tools
- Email service providers
These parties follow strict data protection policies.
B) Legal Authorities
Only when:
- Required by law
- Protecting our rights
- Investigating fraud or misuse
C) Internal Team Members
Only for operations, training, support, or service delivery.
4. Cookies & Tracking Technologies
We use cookies to:
- Analyze site traffic
- Improve loading speed
- Remember your preferences
- Run targeted ads (Meta Ads, Google Ads)
You may disable cookies in your browser settings, but some features may not work.
5. Data Security
We implement:
- SSL encryption
- Firewall protections
- Regular security audits
- Restricted staff access
- Encrypted storage where possible
For VAPT projects, all client data is handled confidentially and deleted after project completion unless otherwise requested.
6. Your Rights
Depending on your region, you may have rights to:
- Access your data
- Correct your data
- Request deletion
- Withdraw consent
- Request a copy of your information
- Object to processing
- Opt-out of marketing communication
For such requests, email: info@zdshield.com
7. Data Retention
We retain your information only as long as necessary:
- Course students: until training completion + certification validity
- VAPT clients: until project closure + legal requirement
- Leads/messages: up to 24 months
- Analytics logs: 6–12 months
You may request early deletion.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy policies or practices.
9. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect information from children.
10. International Data Transfers
Your data may be stored or processed outside India depending on hosting location.
We ensure your data is protected under applicable laws.
11. Updates to This Policy
We may update this Privacy Policy occasionally.
Changes will be posted on this page with the updated date.
12. Contact Us
If you have questions or requests about this Privacy Policy, contact us at:
📧 Email: info@zdshield.com
📞 Phone: +91-8739038893
🌐 Website: https://zdshield.com
🏢 Company: ZDShield
